BizTechTalk Briefs 01/20/2010

• Cultural change is free - John Seddon

  Free-flowing talk from John Seddon - talking about systems thinking and why many approaches to "managing change" is focused on processes instead of outcomes. Pokes a ton of holes in many areas of "normal business practices."

  "John Seddon explains why targets make organisations worse and controlling costs makes costs higher.
  This elegant dissection of the organisational madness that pervades our culture was given at the 2009 conference of the Human Givens Institute. Target Obsession Disorder laid bare. "

  tags: change, culture, enterprise2.0, systems_thinking, value_management, john_seddon, incentives

Posted from Diigo. The rest of my favorite links are here.